Frequently Ask Questions

Questions All the patient travelling abroad have in their mind ...


You will be provided with a local SIM card here at IBN SINA for effective connection and flawless correspondence with your relatives and loved ones back home during your treatment.

Payment is expected to be made to IBN SINA. As far as cab services are concerned, transport services provided on the day you arrive is offered with complements from IBN SINA. However, all other services provided after your first day till you depart would be charged and paid directly to our empanelled cab service provider.

You are required to make payment directly to the health care hospitals or establishment.

At IBN SINA, we will make necessary arrangements for getting accommodation for you and whoever is accompanying you.

The services included in your package are VISA and tickets support, Airport pickup and drop , SIM card, Interpreter service, in-house physician & 24x7 medical support.

We will attach a multilingual language professional to you at IBN SINA. This specialist will be the person expert in your mother language. He will be the link between you and your doctor as well as the mediator between you and your immediate environment.

At IBN SINA, our team of experts offers all types of assistance that will ease documentation in order to obtain your Medical VISA. In addition, we organize your flight tickets after getting your approval for the same.